A woman with red hair, tattoos on her arms, wearing sunglasses, a black tank top with 'Singer' written on it, a chain necklace, and silver jewelry, is looking away from the camera while adjusting her sunglasses. She is sitting in a classic car with an outdoor background.

PRIVACY POLICY

NyxAbbey respects your privacy and is committed to protecting your personal data. This Privacy Policy explains what information we collect, why we use it, and the rights available to you.

NyxAbbey is operated by Eclectic Tales Studio, a sole proprietorship registered in Belgium, which acts as the data controller for personal data processed through this website.

For privacy-related questions, contact us at info@nyxabbey.com.

Information We Collect

Depending on how you use our website, we may collect:

  • Name and contact information

  • Email address

  • Billing and shipping addresses

  • Order and transaction details

  • Communications with us

  • Technical and usage information collected through cookies and similar technologies

Payment information is processed securely by our payment providers. NyxAbbey does not store or have access to your full payment card details.

How We Use Your Information

We use personal data where necessary to:

  • Process, fulfil and deliver orders

  • Process payments, refunds and order-related requests

  • Communicate with you and provide customer support

  • Prevent fraud and maintain website security

  • Comply with legal, accounting and tax obligations

  • Operate and improve our website

  • Send marketing communications where you have consented or where otherwise permitted by law

Depending on the purpose, we process personal data to perform our contract with you, comply with legal obligations, pursue legitimate business interests, or based on your consent where required.

We do not sell your personal data.

Third-Party Services

We use trusted service providers for services such as website hosting, payment processing, production and fulfilment, shipping, analytics and other functions necessary to operate NyxAbbey.

Personal data is shared only where necessary to provide these services or where required by law.

Some providers may process data outside the European Economic Area (EEA). Where required, appropriate safeguards or lawful transfer mechanisms are used.

Cookies

We use cookies and similar technologies for essential website functionality and, where applicable, analytics or marketing.

Non-essential cookies are used only where permitted and, where required, with your consent. You can manage or withdraw your cookie preferences through the cookie controls available on our website.

Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected and to meet applicable legal, accounting and tax obligations.

When information is no longer required, it is deleted or anonymised where appropriate.

Your Rights

Depending on applicable law, you may have the right to access, correct or request deletion of your personal data, restrict or object to certain processing, request data portability, and withdraw consent where processing is based on consent.

To exercise your rights, contact info@nyxabbey.com.

You also have the right to lodge a complaint with a data protection supervisory authority. In Belgium, this is the Data Protection Authority (Gegevensbeschermingsautoriteit / Autorité de protection des données).

Security

We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, misuse or disclosure.

Updates

We may update this Privacy Policy when necessary to reflect changes to our services or legal requirements. The latest version will always be published on this page.